Incentivio
Incentivio is an all-in-one AI platform for restaurants, offering a unified suite of tools for online ordering, marketing, loyalty programs, and guest engagement, while seamlessly integrating data from all stages of the customer journey. The platform’s unified data provides a comprehensive view of the customer experience, making it an effective dashboard for small to mid-sized restaurants (up to 200 locations) to drive revenue, improve retention, and provide a modern digital experience for their customers.
HQ: Boston, MA
Founded: 2017
Timing
Omnichannel is reshaping the future of dining, and Incentivio equips restaurants of all sizes to adapt. The pandemic changed the way consumers interact with restaurants, transitioning from predominantly in-person dining to a significant surge in online takeout and delivery orders. These shifts in consumer behaviors expanded delivery services, outdoor dining options, to-go offerings, and especially investments in technology — are the foundation of the industry’s “new normal.”
Founding Team
Co-founders Rajat Bhakhri and Sash Dias bring decades of collaborative experience to Incentivio. Having founded a software development firm specializing in early-stage technology products, the two are well versed in building in tandem, executing their vision, and intelligently expanding their team. They have already onboarded several key hires from strategic posts across the industry to help them build out the Incentivio vision.
Product
In a marketplace abundant with discrete solutions, Incentivio stands out with its fully automated, all-inclusive platform for e-commerce, marketing, and guest engagement, seamlessly blending data across the customer journey. The company has built a number of integrations to enable rapid onboarding and implementation and also uses AI & Machine Learning models to help restaurants reduce manual intervention, cut costs, and increase revenue based on their own data.